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Problem with Download

Stephanie Freel Jan 16, 2012 03:47PM PST

Hi,

I just purchased the quickstart guide, downloaded it..but it was never saved to my computer for some reason. Additionally, when I was unable to locate it in my downloads, I tried to re-download from the original email that I received and it says that I've "reached the download limit for this item." In retrospect, I wish that I would have just signed up for the monthly subscription vs. the quickstart..is there a way that I can do this and get my money back? Thanks!

1 Agent Answer

Neely Jan 17, 2012 11:19AM PST

Hi Stephanie,

I'm sending this to my partner, and he'll take care of you ASAP. Sorry for the inconvenience and thanks for letting us know about it.

Neely

This question is closed to new answers.

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