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looking at my account

Sheila Feb 19, 2012 07:07PM PST

I seen on my account that I was just charged for my first month of Paleo which was $9.99 but I am seeing the $9.99 five times in a row. Am I getting charged 5X's?!

1 Agent Answer

Neely Feb 20, 2012 11:12AM PST

Hi there,

I'm sorry, but you didn't include any contact information in your message, so I can't check on your account. Can you please tell me your name and email address you used to sign up? I can assure you we would never intentionally charge you 5 times. We will resolve this ASAP.

Thanks,
Neely

4 Community Answers

Up 0 Rated Down
Eni Mar 01, 2012 07:18AM PST

I had pahsruced another iPod Touch book by another author before this purchase. This book is by far a better explanation of how to use iTouch.I liked the color graphics in this book plus the right to the point text. I bought a second copy from you to give to my daughter who admired my copy.

Up 1 Rated Down
Lyn Mullins Mar 08, 2012 11:06AM PST

I, too, found that my payment history (on the Paleo website) shows 5 identical charges each month. So I checked my Paypal account to verify payments sent... and only one payment was actually made each month (as agreed). The bottom line? There is a glitch on the website that needs attention. ;-D

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Up 3 Rated Down
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