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Can't Pay with paypal

Sandra Oct 20, 2011 11:53AM PDT

Hi, I'm from Germany and I really want to try the paleo diet but I can't register for an account because there's always an error on my paypal. It says I can't use paypal at the Moment. Can you help me please?

1 Agent Answer

Paleo Plan Support Oct 20, 2011 02:41PM PDT

First, could you email me directly with the answers below: jason@paleoplan.com

Have you tried signing up with a credit card directly?

I have no idea what the international issues might be, but we do have people in other countries using the site.

Also, can you let me know what's happening? When does the error occur? Are you sure your PayPal account has a balance or an active credit card on file?

when did you try and sign up? (this will allow me to look into the logs and see what's happening.)

jason

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